Introduction
Professional summary
My portfolio is centered on cybersecurity-aligned risk analysis, access governance, investigations, quality systems, and AI evaluation. The work connects operational risk judgment with security control thinking: reviewing access, identifying gaps, improving consistency, and documenting defensible decisions.
API Access Governance
Third-party access review, least privilege, business justification, and sensitive data exposure analysis.
Risk Review & Escalation
Evidence-based decisions, control-gap identification, remediation follow-up, and stakeholder alignment.
Quality Assurance Systems
Calibration, QA programs, SOP development, training, and consistent review standards.
Investigations & Decision Support
Fraud pattern review, account risk analysis, escalation handling, and high-judgment workflows.
AI Evaluation Workflows
Structured review of model outputs, feedback quality, safety alignment, and repeatable evaluation processes.
Contact
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Contact details
LinkedIn
linkedin.com/in/nicoleam29
Location
Work style
Remote, hybrid, and Seattle-area opportunities.